Privacy Policy

Section 01

Information We Collect

We collect information necessary to provide the Services, including:

Account Information: Name, business name, phone number, email address, password, RERA registration number, GSTIN, and billing address.

Listing Data: Property details, price, images, brochures, location, agent details, and synchronization history.

CRM & Leads: Contact details of leads, interaction history, notes, and preferences.

Usage Information: Device details, IP address, browser type, referral source, page views, and time spent on our platform.

Section 02

How We Use Information

We use the collected information for the following purposes:

To provide, maintain, and improve the Propiofy platform.

To verify your RERA registration number for compliance.

To synchronize property listings to external portals on your behalf.

To send transaction notifications, system alerts, and marketing newsletters.

Section 03

Data Storage & Security

Your data is stored securely on servers located in India with robust physical and digital security access controls:

Encryption: All databases are encrypted at rest and in transit using industry-standard AES-256 and SSL/TLS encryption.

While we use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. In the event of a data breach, we will notify you and relevant authorities in compliance with Indian cyber security laws.

Section 04

Data Sharing & Third Parties

We do not sell your personal data to anyone. We only share information in the following circumstances:

External Portals: When you request listing synchronization (e.g., MagicBricks, Housing.com, 99acres).

Service Providers: Secure payment processors (Razorpay), communication gateways, and analytics tools.

Legal Compliance: Government authorities, courts, or regulators where required by the DPDP Act, 2023, RERA, or other applicable laws.

Section 05

Your Privacy Rights

Under the Digital Personal Data Protection (DPDP) Act, 2023, you have the following rights:

Right to access a summary of personal data being processed.

Right to correction, completion, and erasure of personal data.

Right to withdraw consent at any time.

Right to nominate a representative to exercise rights in case of death or incapacity.

To exercise these rights, please contact our Grievance Officer.

Section 06

Grievance Redressal

If you have any questions or grievances regarding this Privacy Policy or data handling, please contact:

Grievance Officer

Name

Grievance Officer, Propiofy

Email

grievance@propiofy.in